Terms & Conditions
The boring but important stuff. Please read these terms before placing an order.
Overview
This website is operated by No Fluff. By visiting our site and purchasing from us, you agree to these terms. Please read them carefully.
Products
We do our best to display colors and images accurately, but we can't guarantee that your screen shows them exactly as they are. Products may vary slightly from photos.
We reserve the right to limit quantities of any product. All product descriptions and pricing are subject to change without notice.
Pricing and payment
All prices are listed in euros (EUR) and include VAT where applicable. We accept major credit cards and other payment methods as displayed at checkout.
We reserve the right to refuse or cancel any order. If we cancel an order after payment has been taken, we will issue a full refund.
Shipping
We ship across the European Union. Delivery times and costs vary by location. For full details, see our Shipping & Returns page.
Returns and refunds
We offer a 30-night trial on all pillows. If you're not satisfied, you can return the product within 30 days of delivery for a full refund. The product must be in its original condition. Return shipping costs are the responsibility of the buyer unless the product is defective.
Refunds are processed within 7–10 business days of receiving the returned item.
Intellectual property
All content on this website, including text, images, logos, and design, is the property of No Fluff and is protected by copyright. You may not reproduce, distribute, or use any content without written permission.
Limitation of liability
Our products are not medical devices and are not intended to diagnose, treat, or prevent any condition. While many customers report improved sleep comfort, individual results may vary.
To the fullest extent permitted by law, No Fluff shall not be liable for any indirect or consequential damages arising from the use of our products or website.
Governing law
These terms are governed by the laws of the Republic of Estonia. Any disputes will be resolved in the courts of Estonia.
Changes to these terms
We may update these terms from time to time. Changes take effect when published on this page. Continued use of the site after changes constitutes acceptance of the updated terms.
Contact
Questions about these terms? Reach out to us at hello@nofluffpillow.com or visit our About & Contact page.
Last updated: February 2026